Effective Date: 1/01/2020

Refund & Cancellation Policy

At InfoDecode Tech, we work hard to provide high-quality services including website development, product design, Android app development, project development, marketing, and SEO. Please read our Refund & Cancellation Policy carefully before engaging with our services.

1. No Refund Policy
  • All payments made to InfoDecode Tech are final and non-refundable.

  • Once a project has started or payment has been processed, refunds will not be issued under any circumstances, including project cancellation by the client.

2. Project Cancellation by Client
  • If you decide to cancel the project after it has begun, you remain responsible for payment of all work completed up to the cancellation date.

  • Any advance payments made will not be refunded.

3. Project Cancellation by InfoDecode Tech

In rare cases, if InfoDecode Tech is unable to complete a project due to unforeseen circumstances, we may provide a partial refund for any work not completed (at our sole discretion).

4. Change of Scope
  • Changes requested by the client after project commencement may require additional fees.

  • Payments already made cannot be reallocated to new or different services.

5. Third-Party Services

Payments made for third-party services, such as hosting, domains, plugins, or marketing tools, are subject to the terms of those providers and are non-refundable through InfoDecode Tech.

6. Dispute Resolution

If you face any issue with payment or billing, please contact us directly. Razorpay may also assist in resolving disputes as per their policies. Our goal is always to resolve concerns fairly and professionally.

7. Payment Methods
  • All payments to InfoDecode Tech are processed securely through Razorpay.

  • We accept multiple payment methods including:

    • Debit Cards & Credit Cards (Visa, MasterCard, RuPay, American Express, etc.)

    • Net Banking (all major banks)

    • UPI (Google Pay, PhonePe, Paytm, etc.)

    • Wallets

    • Buy Now, Pay Later (BNPL) options (subject to Razorpay partner approval).

8. Contact Us

If you have any questions about this Refund & Cancellation Policy, please contact us:

InfoDecode Tech

Email: info@infodecodetech.in
Phone: +91 9898023675
Location: Vadodara

Effective Date: 1/01/2020

Payment Policy

At InfoDecode Tech, we believe in transparent and fair payment practices. This Payment Policy outlines how payments are handled for services such as website development, product design, Android app development, project development, marketing, and SEO.

1. Payment Gateway
  • All payments are processed securely through Razorpay.

  • Accepted payment methods include:

    • Credit Cards & Debit Cards (Visa, MasterCard, RuPay, American Express, etc.)

    • Net Banking (all major banks)

    • UPI (Google Pay, PhonePe, Paytm, etc.)

    • Digital Wallets

    • Buy Now, Pay Later (BNPL) options (subject to Razorpay partner approval).

2. Advance Payment
  • Projects typically require an advance payment before work begins.

  • The advance secures the project timeline and resources.

3. Milestone Payments
  • For larger projects, payments may be split into milestones (e.g., design, development, testing, final delivery).

  • Work on the next milestone begins only after the previous milestone payment is cleared.

4. Final Payment
  • The final deliverables will only be handed over after full and final payment has been received.

  • Delays in final payment may delay delivery of files, source code, or live deployment.

5. Late Payments

Payments not received on time may result in:

  • Suspension of ongoing work.

  • Delay in delivery timelines.

  • Additional late payment charges (if applicable).

6. Non-Refundable Payments
  • All payments made are non-refundable as per our [Refund & Cancellation Policy].

  • Once payment is processed, it cannot be reversed.

7. Taxes
  • All applicable taxes (GST or others, if applicable in your region) will be added to the invoice.

8. Third-Party Costs
  • Costs related to third-party services (such as hosting, domains, plugins, marketing tools, or paid ads) are the responsibility of the client.

  • These payments are billed separately and are non-refundable.

9. Dispute Resolution
  • Any payment-related disputes should be reported immediately.

  • We encourage clients to resolve issues directly with us before raising disputes through Razorpay or their bank.

8. Contact Us

If you have any questions about this Refund & Cancellation Policy, please contact us:

InfoDecode Tech

Email: info@infodecodetech.in
Phone: +91 9898023675
Location: Vadodara

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